Air operator

Commercial air transport (CAT)

Information on operators with Air Operator’s Certificate (AOC)

Airwork operations

Information concerning airwork operators

Non-commercial operations with complex NCC aircraft

Information concerning non-commercial operators with complex motor-powered aircraft (NCCs)

Helicopters

Information relating to helicopter operations

Balloons

Information relating to balloon operations

Sailplanes

Information relating to operations with sailplanes

Business permits

Qualification as a professional RPAS operator

Operators performing “non-EASA activities or services”

Geographical areas of UAS

UAS/drones operations — Certified category

Operations with UAS/Drones - Specific Category

Operations with UAS/Drones - Open category (subcategories A1, A2 and A3)

Handling

Aircraft groundhandling services

Slots

Information for Airlines

Information for airlines on the rights of air transport passengers.

Legislation

National and European legislation on the rights of air transport passengers.

Annual Report and Satisfaction Survey

Annual Report on the activity of AESA Quality and User Protection Division.

Who are we?

Citizens

Organisations

Scopes

Safety Promotion