Operators performing “non-EASA activities or services”
Flights With UAS/Drones (Zonification)
Operations With Foreign and Cross-Border UAS/Drones
UAS/drones operations — Certified category
Operations UAS/Drones — Specific Category
Operations UAS/Drones — Open Category (Subcategories A1, A2 and A3)
Slots
Aircraft groundhandling services
Information relating to operations with sailplanes
Information relating to balloon operations
Information concerning non-commercial operators with complex motor-powered aircraft (NCCs)
Information concerning airwork operators
Information relating to commercial air transport operators (AOCs)
Business permits
Other incidents not related to Regulations (EC) 261/2004 and 1107/2006 and concerning air transport passengers. Baggage and others.
Rights of passengers as a result of a denied boarding. Flights covered by Regulation (EC) 261/2004
Rights of passengers as a result of the cancellation of a flight. Flights covered by Regulation (EC) 261/2004
Rights of passengers as a result of the delay of a flight. Flights covered by Regulation (EC) 261/2004
Rights assisting Persons with Reduced Mobility (PRM). Flights covered by Regulation (EC) 1107/2006. Legislation, Reservation and Request for Assistance, and Assistance for PRMs
Information for airlines on the rights of air transport passengers.
Annual Report on the activity of AESA Quality and User Protection Division.
National and European legislation on the rights of air transport passengers.
Scope of Regulations (EC) 261/2004 and 1107/2006. Procedure to complain. Access to submitting/consultation/modification of a complaint.
Passenger rights as a result of an upgrading and downgrading. Flights covered by Regulation (EC) 261/2004
