Legal provisions and legal framework in the field of AVSEC (Aviation Security)
Description of safety requirements (AVSEC) for flying
Tips for the traveler before flying, on board, and after flying.
Other incidents not related to Regulations (EC) 261/2004 and 1107/2006 and concerning air transport passengers. Baggage and others.
Rights of passengers as a result of a denied boarding. Flights covered by Regulation (EC) 261/2004
Rights of passengers as a result of the cancellation of a flight. Flights covered by Regulation (EC) 261/2004
Rights of passengers as a result of the delay of a flight. Flights covered by Regulation (EC) 261/2004
Rights assisting Persons with Reduced Mobility (PRM). Flights covered by Regulation (EC) 1107/2006. Legislation, Reservation and Request for Assistance, and Assistance for PRMs
Annual Report on the activity of AESA Quality and User Protection Division.
Do not jeopardize your holidays! Improper behaviour on board can jeopardize flight safety
Scope of Regulations (EC) 261/2004 and 1107/2006. Procedure to complain. Access to submitting/consultation/modification of a complaint.
National and European legislation on the rights of air transport passengers.
Accreditation of AESA as an alternative dispute resolution entity.
