Frequently asked questions

These notifications can always be viewed at the E-Office of AESA, or through the Citizen Folder.

In both cases, you must access with the electronic certificate of the natural or legal person to whom the notification has been addressed and look under notifications made.

After the assessment of the corrective action plan proposal (CAPP), we evaluate these actions, implementation dates and responsible parties and issue a corrective action plan assessment report (CAPPAR) in which actions, dates and/or responsible parties are accepted, modified or added.

The inspected party may appeal against each of these proposals from AESA, to modify the action, responsible party or implementation date.

Through the telematic processor, which is the AESA application for the management by the inspected party of the inspection documentation (https://sede.seguridadaerea.gob.es/oficina/solicitudes/solicitudes.do).

  Please note that you must provide the documentation in the appropriate file, otherwise the response may be delayed.

All evidence of dissemination and/or communication of information must be accompanied by an acknowledgement of receipt, accrediting the confirmation of reading by the recipient of said information.

Corrective actions involving communication and/or dissemination of information to those involved are not considered to be implemented without the relevant confirmation of reading.

An extension of the deadline may be requested.

Failure to remedy a deficiency is punishable and may result in a disciplinary proceeding, as established in article 41 of the RIA regarding failure to remedy deficiencies, irregularities or non-compliance.

No, under no circumstances. If you wish to carry out the procedure electronically, you must access with your digital certificate at:: https://sede.seguridadaerea.gob.es/oficina/tramites/acceso.do?id=84 

No. From 2 January 2021, all authorisations granted in accordance with the Order of 10 March 1988 will cease to be valid, so it will be necessary to have the new responsible declaration.

The responsible declaration can be submitted telematically through the following procedure:

 https://sede.seguridadaerea.gob.es/oficina/tramites/acceso.do?id=84.

It is necessary for any person who is going to carry out this activity, whether a natural or legal person, and regardless of whether the fuel is supplied on board to third parties or to the aircraft of which he is a user (self-service) or of the type of fuel to be supplied.

Order TMA/692/2020 with entry into force on 2 January 2021, establishes in its Article 41.4, that anyone requiring fuel by means of containers shall submit a responsible declaration to the State Aviation Safety Agency on compliance with the requirements set out in the same Order.

Regulation (EU) 2018/1139 establishes that organisations shall declare their capability and availability of means to fulfil the obligations associated with the services provided in accordance with the essential requirements provided for in Article 33, however, until a regulation is developed in this regard, this requirement will not apply.

For problems related to access to the platform, signing of documentation, submission of documentation, etc. It is possible to contact AESA's IT service by e-mail at cau.aesa@seguridadaerea.es