Frequently asked questions

With the issuance of the CAP, the remediation agreement phase ends and the remediation follow-up phase begins, in which, once the non-conformities or observations detected, which must comply with the dates laid down in the CAP, have been remedied, the inspected party must notify EASA of this remediation by means of reliable communication.

• During the remediation follow-up phase, these documents are generated by the inspected person:
  • Verifiable communication of remediation
    • The inspected person sends documentary evidence to correct the corresponding corrective action.
  • Notification of request for amendment
    • The inspected person requests a modification of some aspect related to corrective action, motivated by various causes.
• In the follow-up phase of remediation, these documents are generated by EASA:
  • Stage of remediation status
  • Failure to rectify
  • Closure of the remediation phase

In the image, in green the documents issued by AESA, in orange those prepared by the inspected.

The CAP Agreement generates these documents:

• Proposal of the corrective action plan (PPAC)
  • Prepared by the inspected party and including the measures to be taken to remedy the non-conformities or observations, deadline for implementation and responsible for compliance with that remedy.
• PPAC Assessment Report ( IVPPAC)
  • Prepared by EASA, where the CAP proposal sent by the inspected party is analysed and if necessary amended.
• Submissions to IVVPAC
  The inspected party may, if deemed appropriate, submit any relevant observations or allegations.
• Corrective Action Plan ( CAP)
  It is issued by EASA, once the final CAP document has been agreed with the inspected party, which sets out the measures, deadline for implementation and responsible for compliance with the corrections of the non-conformities or observations found during the inspection.

  
  On the image, in green the documents issued by EASA, in orange, which, where appropriate, must be drawn up by the inspected

• In the inspection process, the following documents are mainly generated:
  • Order of action: AESA appoints inspectors and actuary staff, authorising them to carry out inspections of certain facilities during the current year.
  • Communication on the opening of inspection activities (CIAI): The inspected person is informed of the type of inspection, dates and regulations governing the inspection.
  • Designation of inspection team (DES): The inspected person is informed of both the inspection activities to be carried out and the staff responsible for carrying out the inspection and each action.
  • Submission of Request for Documentation (CSD): AESA requests the inspected party to send certain documentation for the purpose of carrying out the inspection.
  • Response of documents requested by the inspected party at the beginning of the inspection in response to the Request for Documentation Communication (CSD) sent by AESA.
  • Following the documentary or on-the-spot audit, EASA issues the Diligence of Inspection Actions for Claims (DAI), which establishes the non-conformities or observations found, and urges the inspected person to express their agreement or disagreement with the inspection measures carried out, and may, if deemed appropriate, make any relevant observations or allegations.
  • Reply of allegations to DAI. The inspected person expresses his or her agreement or dissatisfaction with the inspection measures carried out and, if he deems it appropriate, makes any relevant observations or allegations.
  • Following the receipt and examination of the statements of the inspected person, EASA issues the report terminating the inspection phase, which includes the assessment by EASA of the allegations made by the inspected person, and which, where appropriate, finds a series of non-conformities or observations and requests the inspected person, in order to correct them, to draw up a “Proposal of Corrector Action Plan” (PPAC) that includes the measures to be taken to remedy these non-conformities or observations, in addition to the deadline for implementation and the person responsible for complying with it.

In the image, in green the documents issued by EASA, in orange, which must be prepared, where appropriate, by the inspected.

From lesser to greater severity: observations, non-conformities level 2, non-conformities level 1.

The main practical difference in the framework of an inspection is that observations do not have to be formally remedied (voluntary remedy), whereas non-conformities require a corrective action plan to be established.

The corrective action plan (CAP) and the associated files (Excel file). These forms are given to the inspected party when the CAP is communicated. It is not considered complete the delivery of documentation without providing these forms duly completed.

If you register and cannot find a particular inspection or request, it is quite possible that we have not assigned you as an interested party or representative in that procedure.

You should contact us by email at plataforma.aesa@seguridadaerea.es indicating which file you need access to.

After receiving an email with the notice of a notification, you may not see the notification when accessing EASA's Notice by Appearance, or the Citizen Folder of the General Access Point.

  It is necessary to first ensure that the electronic certificate corresponds to that of the recipient of the notification.

  It is also possible that the notification has been made to several recipients at the same time. In this case, the first of these recipients to access the notification will be the one who will be able to see it, and the rest will be considered accepted or rejected.

  If you are unable to view a notification, consider looking first in notifications already made in case a member of your organisation has accessed it before.

  If you are in doubt as to who the recipient of the notification is, you can contact them via

plataforma.aesa@seguridadaerea.es.

Yes, as long as there is a justifying cause. And the request is processed before the expiry of the date established in the corrective action plan (CAP). Requests for a change of deadline will not be accepted after the deadline for communication of corrective action established in the CAP has expired.

No. Unsigned documentation is not considered to be evidence of a reliable correction. Drafts are not accepted. The documents must be the definitive ones, already revised and signed by the corresponding responsible persons.

In the case of receiving a report with no non-conformities, or with only observations, it is not necessary to propose corrective actions.

In case non-conformities (at any level) have been detected, corrective actions need to be proposed.