Frequently asked questions

If you have received a request and already have the required documentation, you must access the AESA website again, and click on the link “My Applications”, search for the corresponding application and provide the required documents.

If you fail to follow these steps, you may mistakenly create a new application or assign the documentation to the incorrect file, which may delay the termination of the authorisation.

Yes, as long as the grounds for refusal have been resolved, authorisation may be re-applyed.

In addition, you should know that all documents that remain valid in the rejected application will continue to be considered and you will not need to provide it again.

In case of problems with access to the website, when signing the documentation or attaching evidence, we suggest that you contact the AESA IT service through this email: cau.aesa@seguridadaerea.es

It must be signed in such a way as to demonstrate the authenticity, integrity and unalterability of the document.

The telematics procedure authorised at the electronic site allows these documents to be signed at the same time as they are submitted, which is why it is essential that the person presenting the documentation at headquarters, be it the interested party himself or a valid representative of the interested party. 

Additionally, you can verify that a digital signature is correct, or sign a document, using the Valide platform.

They can submit a digitised copy of any valid document in law (e.g. notary writings).

We recommend the use of the Apodera tool, since it allows for seizures in a very simple way, you must take special care to correctly indicate the authorised person (interested, company that will obtain the authorisation) and the authorised representative, as well as to grant power in the appropriate procedures.

Remember that the duration of the power does not in any way affect the duration of the authorisation.

We recommend submitting the application through the Electronic Headquarters of AESA through the telematic procedure “AUTORISATION PRESTATION OF SERVICE ASSISTENCE IN TIERRA”, since in this way the procedure is more agile. 

You can access from this link by clicking on “New Request” or “Online Procedure”.

Additionally, it can be submitted through the Common Electronic Register indicating as the recipient body “State Agency for Aviation Safety”, in both cases a valid digital identification system (electronic certificate or access via Cl@ve)is necessary. However, you must consider that by this method the information arrives with a delay of one or two days.

Natural persons wishing to apply for an authorisation for themselves may, if they so wish, submit the application in a face-to-face register of the administration.

Under no circumstances may the application or the required documentation be submitted by e-mail.

The application may only be submitted by the interested party himself or by a duly accredited representative of the person concerned.

A certificate of representative of a legal person, or a certificate of natural person accompanied by documentation attesting its capacity to represent the legal person, may be used for the submission of documentation through the electronic seat on behalf of a legal person.

Only those who have the status of “user” under Article 2 of Royal Decree 1161/1999 may submit this type of application: user is any natural or legal person carrying passengers, mail or cargo by air to or from that airport.

Ultra-light aircraft must operate outside controlled, restricted, prohibited airspace over activated hazardous areas, urban areas and agglomerations of persons (Art. 8 of the 1986 GM as amended by Royal Decree 1070/2015).

In order to suspend any of the prohibitions mentioned above, the “suspension of the operational limitation” must be requested. The requirements and the model of application are set out in:

Airspace — Monitoring of changes and modifications

This process is carried out by the “Air Space Service” of the Airport Safety and Air Navigation Directorate of AESA.

The aerodromes and helipads of restricted use do not have declared aeronautical servitude (except for the aerodrome of Ocaña, in Toledo, and that of Rozas in Lugo).

Where any installation may pose an obstacle to the operational safety of the aerodrome, which is not an obligation, it is recommended to contact the operator/responsible for coordination between the two and ensure that there is no safety risk.

This applies, in addition to aeronautical infrastructures, to any other element that may pose an obstacle such as wind turbines, installation of high voltage lines, solar panels... etc.

From the aeronautical point of view, such coordination would be sufficient without prejudice to any other authorisations to consult with the relevant administrations.