Frequently asked questions

In the event that a representative leaves an organisation or loses his or her representative capacity, and is also associated with the organisation's files, it is necessary to notify this situation as soon as possible by sending an e-mail to plataforma.aesa@seguridadaerea.es so that we can withdraw access to the files from this representative.In the event that a representative leaves an organisation or loses his or her representative capacity, and is also associated with the organisation's files, it is necessary to notify this situation as soon as possible by sending an e-mail to plataforma.aesa@seguridadaerea.es so that we can withdraw access to the files from this representative.

Concerning the publication of a new Regulation affecting groundhandling services, there is no foreseen date as the work is under development and can be consulted here.

With regard to the new ministerial order approving technical standards applicable to the supply of fuel to civil aviation aircraft, it comes into force on 2 January 2021, at which time it will be compulsory to have this declaration in order to be authorised to put fuel on board by means of containers.

The responsible declaration can be submitted telematically through the following procedure:

 https://sede.seguridadaerea.gob.es/oficina/tramites/acceso.do?id=84.

From 2 January 2021, anyone requiring civil aviation aircraft fuel by means of containers will be required to submit a responsible declaration to the Aviation Safety State Agency on compliance with the requirements set out in Order TMA/692/2020.

In the future there will be a third case, when regulations will be published requiring the submission of a responsible declaration for groundhandling organisations implementing the provisions of Regulation (EU) 2018/1139.

No notification or acknowledgement of receipt is sent from AESA. You will need to discuss with the sending company how to obtain a receipt of receipt from us.

You can obtain more information on this subject by calling the AESA reception and customer service telephone number: 91 396 80 00.

For problems related to access to the platform, signing of documentation, submission of documentation, etc. It is possible to contact AESA's IT service by e-mail at cau.aesa@seguridadaerea.es

Order TMA/692/2020 with entry into force on 2 January 2021, establishes in its Article 41.4, that anyone requiring fuel by means of containers shall submit a responsible declaration to the State Aviation Safety Agency on compliance with the requirements set out in the same Order.

Regulation (EU) 2018/1139 establishes that organisations shall declare their capability and availability of means to fulfil the obligations associated with the services provided in accordance with the essential requirements provided for in Article 33, however, until a regulation is developed in this regard, this requirement will not apply.

It is necessary for any person who is going to carry out this activity, whether a natural or legal person, and regardless of whether the fuel is supplied on board to third parties or to the aircraft of which he is a user (self-service) or of the type of fuel to be supplied.

No. From 2 January 2021, all authorisations granted in accordance with the Order of 10 March 1988 will cease to be valid, so it will be necessary to have the new responsible declaration.

The responsible declaration can be submitted telematically through the following procedure:

 https://sede.seguridadaerea.gob.es/oficina/tramites/acceso.do?id=84.

No, under no circumstances. If you wish to carry out the procedure electronically, you must access with your digital certificate at:: https://sede.seguridadaerea.gob.es/oficina/tramites/acceso.do?id=84