- What is an inspection of the central services?
The scope of central service inspection is that of its manuals (operation, SGS, maintenance, etc.) and the application of those procedures that the organisation performs centrally.
- Is it mandatory to use the website?
The adoption of the telematic procedure for the inspection procedure in compliance with Law 39/2015 on the Common Administrative Procedure of Public Administrations (LPACAP) requires the use of a digital platform.
- Is it possible to communicate all evidence of corrective actions before the deadline set for remediation?
Evidence of redress may be communicated at any time after the relevant evidence of remediation has been collected.
- Is it possible not to propose corrective actions?
In the case of receiving a report without non-compliance, or containing only observations, it is not necessary to propose corrective actions.
In the event that non-compliances (at any level) have been detected, it will be necessary to propose corrective actions.
- Is it possible to present unsigned draft procedures or preliminary documents as evidence?
No. Unsigned documentation is not considered evidence of reliable remediation. Drafts are not allowed. The documents must be the final ones, already reviewed and signed by the relevant officials.
- Is it possible to request changes in deadlines to rectify?
Yes, as long as there is a cause that justifies it. This request is processed before the expiry of the date set out in the corrective action plan (CAP). Requests for a change of time limit are not allowed after the deadline for communication of remediation laid down in the CAP has expired.
- Is it possible to reapply for authorisation even if it has been previously refused?
Yes, as long as the grounds for refusal have been resolved, authorisation may be re-applyed.
In addition, you should know that all documents that remain valid in the rejected application will continue to be considered and you will not need to provide it again.
- Is there an AESA-approved training centre to provide groundhandling training?
With the exception of dangerous goods training centres and AVSEC training, there are no specific AESA-approved training centres for groundhandling activity.
- Is there a mandatory format for submitting the application?
It is mandatory to use the application format (F-DAU-AAT-01) that we make available to you (link).
The rest of the formats you will find: responsible statement (F-DAU-AAT-01 and F-DAU-AAT-02) and memory model (F-DAU-AAT-03) are voluntary, but their use is recommended.
- Why doesn't a notification appear after receiving an email notice?
Upon receiving an email with the notice of a notification, the notification may not be seen when accessing AESA’s Notification by Appearance, or the Citizen Folder of the General Access Point.
It is necessary first to ensure that the electronic certificate corresponds to that of the addressee of the notification.
It is also possible that the notification has been made to several addressees at the same time. In this case, the first of these recipients to access the notification will be the one that can see it, being considered for the remainder accepted or rejected.
In case you can't see a notification, consider looking first for notifications already made in case a member of your organisation had accessed earlier.
If you have doubts about who is the recipient of the notification, you can contact us via plataforma.aesa@seguridadaerea.es.
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