Why does a notification not appear after receiving an e-mail notification?

After receiving an email with the notice of a notification, you may not see the notification when accessing EASA's Notice by Appearance, or the Citizen Folder of the General Access Point.

  It is necessary to first ensure that the electronic certificate corresponds to that of the recipient of the notification.

  It is also possible that the notification has been made to several recipients at the same time. In this case, the first of these recipients to access the notification will be the one who will be able to see it, and the rest will be considered accepted or rejected.

  If you are unable to view a notification, consider looking first in notifications already made in case a member of your organisation has accessed it before.

  If you are in doubt as to who the recipient of the notification is, you can contact them via

plataforma.aesa@seguridadaerea.es.