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Frequently asked questions

How do I terminate a user who is no longer part of the organisation and who has access to the files?

In the event that a representative leaves an organisation or loses his or her representative capacity, and is also associated with the organisation's files, it is necessary to notify this situation as soon as possible by sending an e-mail to plataforma.aesa@seguridadaerea.es so that we can withdraw access to the files from this representative.In the event that a representative leaves an organisation or loses his or her representative capacity, and is also associated with the organisation's files, it is necessary to notify this situation as soon as possible by sending an e-mail to plataforma.aesa@seguridadaerea.es so that we can withdraw access to the files from this representative.

Initial tcp training organisations in online mode - Is it necessary to modify the instruction manual by adding online training?

It is not necessary to amend the approved instruction manual in its conditions of approval.

Online tcp initial training organisations - If the distance/online training is completed, but the internship is not yet possible, is there a maximum period of time to complete the internship?

In accordance with the requirements guide, there is no deadline for completing the course.
The only established deadline is the need, after having taken the first sitting of the exam, not to exceed six months in order to take the second sitting.

Online tcp initial training organisations - If a course is started online and can eventually be completed in person, can it be completed online, even if the alarm status is lifted?

The on-line mode will have the duration established in the annex attached to its approval for this training. At the end of this period, the course must be returned to the face-to-face mode until the end of the course. This situation applies both to courses started in the on-line mode and those started in the classroom mode.

Online tcp initial training organisations - Do we have to submit one application per site to apply for online training?

The application for online theoretical training must be signed by the site manager. In case the sites have the same manager, one application and specifying the schools in which the online training is requested would be sufficient.

Online tcp initial training organisations - Is the online training only for courses that have already started and are stopped due to the state of alert or for new promotions as well?

Once the organisation obtains approval for online training, it will apply to courses already started and to those notified during this period, with the organisation having to revert to face-to-face training in both cases when instructed to do so.

My license has expired, can I request a duplicate?

If the content of the license is expired, it is not possible to issue a duplicate. In your case you have the possibility to request a historical report of the license either through the Electronic Office of AESA or through application instance