Frequently asked questions

How can I be informed of upcoming forum and working group calls?

    To request it to plataforma.aesa@seguridadaerea.es is sufficient, indicating a means of contact (preferably email). We will consider this information for future calls.

What are the events that must be reported in the field of groundhandling?
Can differences be established from what is defined in the technical instructions?

    Yes, provided that there is no breach of the applicable rules. It is contemplated in the technical instructions themselves as the Alternative Means of Compliance (MAC).

    Further details can be found in paragraph 7 of APTO-15-ITC-104 (Operational Safety/Technical Instructions) and in point 2 of the unique additional provision of Order TMA/692/2020 for the technical instruction for fuel supply.

Are technical instructions mandatory?

    The technical instructions are intended to be an acceptable means of complying with the safety standards required by Article 39 of the Law of 21/2003 on Aviation Safety for Airport Service Providers, and with the single additional provision of Order TMA/692/2020 in the particular case of the technical instruction for fuel supply.