Frequently asked questions

In the event that a representative leaves an organisation or loses his or her representative capacity, and is also associated with the organisation's files, it is necessary to notify this situation as soon as possible by sending an e-mail to plataforma.aesa@seguridadaerea.es so that we can withdraw access to the files from this representative.In the event that a representative leaves an organisation or loses his or her representative capacity, and is also associated with the organisation's files, it is necessary to notify this situation as soon as possible by sending an e-mail to plataforma.aesa@seguridadaerea.es so that we can withdraw access to the files from this representative.

After receiving an e-mail with a notice of availability of a new notification at headquarters, you must access the AESA website, Notification by Appearance (https://sede.seguridadaerea.gob.es/comparece), alternatively you can access the Citizen Folder (https://sede.administracion.gob.es/carpeta).

In both cases, access must be made with the electronic certificate of the natural or legal person to whom the notification was addressed.