Frequently asked questions

There must be an agreement between the auditor and the auditee that includes:

• The platform to be used (e.g.: WebEx, Teams, Lync, etc.);
• Pre-audit platform compatibility testing;
• Consider using cameras when a physical evaluation is required. Check beforehand that there is data/wifi coverage in all areas to be audited and that they need to be viewed with the remote camera.
• Establish an audit plan that identifies the IT means that will be used and the use that will be given to them to optimize and, at the same time, maintain the integrity of the process;
• If necessary, consider time differences in order to be able to coordinate at reasonable times for both parties;
• A written statement that the auditee will cooperate to the fullest extent possible and provide the truthful information requested, including the cooperation of subcontracted companies if necessary;
• Data protection aspects.

This applies both to remote audits carried out by the competent authority and to audits carried out by organisations on their own suppliers and subcontractors.  
Authorities/organisations that decide to use remote audits should describe the functioning of remote audits in their procedures and should consider at least the following points:

• The use of an information technology methodology flexible enough to optimize the conventional audit process.
• The definition and implementation of controls to avoid abuses that could compromise the integrity of the audit process.
• Measures to ensure that security and confidentiality are maintained during audit activities (data protection and intellectual property of organisations must also be safeguarded).

Further information can be found in the guidance material “GM1 CAMO.A.200(a)(6) and CAMO.B.300 Management system and Oversight principles”.

It is considered subcontracting if it manages the information, the duplication of information, or similar. It would not be subcontracting, if only the rental of equipment or space to store them were contracted, and the control and management of information was the responsibility of CAMO.

No, maintenance and airworthiness shall be carried out in national centres approved by EASA.

Yes, but only for aircraft included in TAE.AER.GEN.300.  
For the rest of the aircraft included in TAE.AER.GEN.100 and TAE.AER.GEN.200, maintenance must be performed in organizations with EASA certificate (Part 145 or Part CAO).

According to paragraph 3 of point M.1 of Annex I (Part-M) to Regulation 1321/2014: 

• the authority designated by the Member State of registration of the aircraft, or
• if, prior to the approval of the aircraft maintenance programme, the Member State of registry agrees, one of the following:
  • a)the authority designated by the Member State where the operator has its head office or, where the operator does not have a head office, the authority designated by the Member State where the operator has its place of establishment or residence;
  • b)the authority responsible for the oversight of the organisation in charge of managing the continuing airworthiness of the aircraft or with which the owner has concluded a limited contract in accordance with point M.A.201, letter i), punto 3.

In principle, to maintain the privilege as a PRA in a CAMO Y, the experience demonstrated by performing work on a CAMO X will also be considered valid.

The status of each student's transcript is indicated by coloured icons:

• GREEN = APPROVED 
• RED = NOT APPROVED 
• MAGENTA = PROVISIONAL

When the objections (observations made) may lead to a change in the exam mark (PASS/FAIL), the mark will appear as provisional (PROV.).

Please note that according to European regulations, challenges (remarks made in the exam) will be eliminated from the exam if they are found to be wrong.

For example, in a 100-question test: 

• I have got 80 questions right and I have made 3 observations, the mark will appear as "PASS" because, even if those 3 questions are cancelled, the total is much higher, that is to say, the mark to pass is still 75% but on 97 questions. In other words, I will need at least 73 correct questions.. 
   
  • The mark will be calculated by dividing the total number of correct questions that have not been invalidated by 97 and multiplying by 100. For this particular case and assuming that the three challenged questions have been answered correctly, the number of correct questions would be 77 and the total number of questions in the exam 97, giving a mark of 79.38%.  
  • Let's take another case for the previous example, now of the 3 contested questions two are correctly answered and one is wrong and 2 questions should be annulled, one of them the one that has been wrongly answered. Therefore, the exam will have a total of 98 questions, 79 of which are correct, giving us a final mark of 80.60%.
    .
• I have got 74 questions correct and made 2 observations, the mark will appear as "PROV" because if:
   
  • The two challenges are valid and these questions have been answered incorrectly. We will have a total of 98 questions of which 74 have been answered correctly, obtaining a grade of 75.51%, with the final grade being "PASS".. 
  • The two challenges are valid and one of these questions has been answered correctly and the other incorrectly. We will have a total of 98 questions of which 73 have been answered correctly, obtaining a mark of 74.48%, with the final mark being "NOT PASSED".. 
  • If one of the two challenges is correct and the other is not, if the correct challenge is answered correctly and the wrong one is answered incorrectly, we will have: 73 correct questions out of a total of 99, obtaining a mark of 73.73% and the final mark will be "FAIL".. 
  • One of the two challenges is valid and the other is not, if the valid challenge has been answered wrongly and the wrong one correctly, the following will be obtained: 74 correct questions out of a total of 99, obtaining a mark of 74.74% and the final mark will be "FAIL".. 
  • NO cancellations are made because the challenges were not successful, the final grade would be "NOT PASSED" for not reaching the minimum grade, 75%, to pass.
     
• If this is not the case, the note will appear on paper as it is.. 
• When a provisional mark becomes a final mark, THE APPLICATION AUTOMATICALLY SENTS an e-mail to the applicant's e-mail address with the following text: 

"Dear Candidate, We inform you that the theoretical exam of module XXXXXXXXXXX that you took on XX/XXXX/XXXXXX has been solved. Please access the management tool to verify the result. Yours sincerely".

You can change your access password in the Start Menu option: "Change password".