Frequently asked questions

The documents to be submitted vary depending on the type of application and the specific characteristics of the applicant. We recommend consulting the guide we have prepared to know in detail the necessary documents.

Those documents already submitted in this or other applications, which have not been lost in force, do not need to be resubmitted.

In addition, the study of the documentation provided may require documents other than those already indicated. In any case, a request from EASA would be issued indicating clearly the necessary documents.

It is necessary to have this authorisation before providing any of the services listed in the Annex to Royal Decree 1161/1999 to a user of an airport of general interest.

It is possible to consult the airports at which the Royal Decree applies and the categories of service in the model application for authorisation.

This authorisation is not required at airports that are not of general interest, nor to provide services to companies or individuals who are not users (any natural or legal person carrying passengers, mail or cargo by air to or from that airport).

It is mandatory to use the application format (F-DAU-AAT-01) that we make available to you (link).

The rest of the formats you will find: responsible statement (F-DAU-AAT-01 and F-DAU-AAT-02) and memory model (F-DAU-AAT-03) are voluntary, but their use is recommended.

In the event that a request needs to be remedied, due to lack of documentation or any other reason, it must be answered within 10 working days. After the deadline, no documentation has been provided, it is considered that the application has been withdrawn.

The reason why we refuse authorisation in this case is because Law 39/2015 on the Common Administrative Procedure of Public Administrations (LPACAP) requires AESA to reply within a certain period.

In the event of a refusal of this kind, the procedure may be re-opened without any problems. In addition, the documentation submitted in the rejected application will continue to be taken into account in the event that it has not become invalid.

Through the telematic processor, which is the AESA application for the management by the inspected party of the inspection documentation (https://sede.seguridadaerea.gob.es/oficina/solicitudes/solicitudes.do).

  Please note that you must provide the documentation in the appropriate file, otherwise the response may be delayed.

The maximum time limit for deciding (granting or refusing) an application for authorisation is 6 months from the date of entry by registration of the application. After this period without a decision by EASA on the matter, the authorisation may be considered granted.

The deadline for replying to each request or correction of application is 10 working days from the date of entry by registration, which can be answered within this period with the decision itself (grant or refusal), or a request to rectify the application if the analysis of the documentation determines that further information is necessary.

In the latter case, a period of 10 working days is granted to provide new documentation.

After the expiry of that period, the person concerned may be deemed to have left the application by decision.

If you have received a request and already have the required documentation, you must access the AESA website again, and click on the link “My Applications”, search for the corresponding application and provide the required documents.

If you fail to follow these steps, you may mistakenly create a new application or assign the documentation to the incorrect file, which may delay the termination of the authorisation.

Yes, as long as the grounds for refusal have been resolved, authorisation may be re-applyed.

In addition, you should know that all documents that remain valid in the rejected application will continue to be considered and you will not need to provide it again.

In case of problems with access to the website, when signing the documentation or attaching evidence, we suggest that you contact the AESA IT service through this email: cau.aesa@seguridadaerea.es

It must be signed in such a way as to demonstrate the authenticity, integrity and unalterability of the document.

The telematics procedure authorised at the electronic site allows these documents to be signed at the same time as they are submitted, which is why it is essential that the person presenting the documentation at headquarters, be it the interested party himself or a valid representative of the interested party. 

Additionally, you can verify that a digital signature is correct, or sign a document, using the Valide platform.