Frequently asked questions

With regard to the new ministerial order approving technical standards applicable to the supply of fuel to civil aviation aircraft, it comes into force on 2 January 2021, at which time it will be compulsory to have this declaration in order to be authorised to put fuel on board by means of containers.

The responsible declaration can be submitted telematically through the following procedure:

 https://sede.seguridadaerea.gob.es/oficina/tramites/acceso.do?id=84.

Concerning the publication of a new Regulation affecting groundhandling services, there is no foreseen date as the work is under development and can be consulted here.

In the event that a representative leaves an organisation or loses his or her representative capacity, and is also associated with the organisation's files, it is necessary to notify this situation as soon as possible by sending an e-mail to plataforma.aesa@seguridadaerea.es so that we can withdraw access to the files from this representative.In the event that a representative leaves an organisation or loses his or her representative capacity, and is also associated with the organisation's files, it is necessary to notify this situation as soon as possible by sending an e-mail to plataforma.aesa@seguridadaerea.es so that we can withdraw access to the files from this representative.

After receiving an e-mail with a notice of availability of a new notification at headquarters, you must access the AESA website, Notification by Appearance (https://sede.seguridadaerea.gob.es/comparece), alternatively you can access the Citizen Folder (https://sede.administracion.gob.es/carpeta).

In both cases, access must be made with the electronic certificate of the natural or legal person to whom the notification was addressed.

The presentation of the responsible declaration by e-mail will not be accepted in any case.   

For all those interested with obligation to interact with the administration in a telematic way (legal persons, representatives of legal persons, and natural persons who choose it) can carry out the procedure from the electronic headquarters of AESA

For those interested who have the option to carry out the procedure in person (at AESA’s own headquarters or at any registration assistance office) or by postal mail, essentially natural persons and their representatives in the case of being also natural persons, the form of presentation of the declaration must be downloaded from the procedure itself, complete it and address it to “AESA — Directorate of Airports and Security of Civil Aviation (DASAC), Paseo de la Castellana 112, 18046 Madrid”:

• You can deliver it personally to our headquarters.
• You can direct it by post, note that in this case you must ask the company that makes the shipment information on how to obtain the receipt, since it is not sent from AESA.
• You can submit it to any registration assistance office.