Frequently asked questions

Through the telematic processor, which is the AESA application for the management by the inspected party of the inspection documentation (https://sede.seguridadaerea.gob.es/oficina/solicitudes/solicitudes.do).

  Please note that you must provide the documentation in the appropriate file, otherwise the response may be delayed.

In the event that a request needs to be remedied, due to lack of documentation or any other reason, it must be answered within 10 working days. After the deadline, no documentation has been provided, it is considered that the application has been withdrawn.

The reason why we refuse authorisation in this case is because Law 39/2015 on the Common Administrative Procedure of Public Administrations (LPACAP) requires AESA to reply within a certain period.

In the event of a refusal of this kind, the procedure may be re-opened without any problems. In addition, the documentation submitted in the rejected application will continue to be taken into account in the event that it has not become invalid.

It is necessary to have this authorisation before providing any of the services listed in the Annex to Royal Decree 1161/1999 to a user of an airport of general interest.

It is possible to consult the airports at which the Royal Decree applies and the categories of service in the model application for authorisation.

This authorisation is not required at airports that are not of general interest, nor to provide services to companies or individuals who are not users (any natural or legal person carrying passengers, mail or cargo by air to or from that airport).

With the exception of dangerous goods training centres and AVSEC training, there are no specific AESA-approved training centres for groundhandling activity.

The scope of an inspection at the airport is that of the operation on the airport platform and the application of the organisation’s manuals at that airport according to its activity.

Sometimes airport inspection is limited to ramp operation and application of the operator’s operating manuals.