Frequently asked questions

No. Unsigned documentation is not considered to be evidence of a reliable correction. Drafts are not accepted. The documents must be the definitive ones, already revised and signed by the corresponding responsible persons.

In the case of receiving a report with no non-conformities, or with only observations, it is not necessary to propose corrective actions.

In case non-conformities (at any level) have been detected, corrective actions need to be proposed.

They can be communicated at any time once the relevant evidence of cure has been gathered.

The scope of the inspection of central services is that of their manuals (operation, SMS, maintenance, etc.) and the application of those procedures that the organisation carries out centrally.

First of all, we will contact the usual interlocutors of the inspected organisation to request the necessary preliminary information for the start of the inspection. With this initial contact, we also inform them of the planned date of the inspection and its scope.

Subsequently, and when the notification of the initiation of inspection actions (CIAI) is notified, the inspection formally begins.

After receiving the inspection report, the corrective action plan proposal phase begins.

It is at this point that corrective actions must be proposed for those non-conformities in the corrective action plan proposal document (CAPP).

For observations, no actions are required to be proposed.

After receiving any possible allegations in the response phase to the inspection report (RDAI), AESA evaluates them and issues a report that concludes the inspection procedure.

The first inspection report reflecting possible non-compliances is called "diligencia de actuaciones inspectoras", and it is at this stage when you can allege those deficiencies with which you do not agree.

It is important to emphasise that at this stage (DAI) the inspected party is not required to make a correction, so it is not necessary to indicate possible corrections at this stage.

These notifications can always be viewed at the E-Office of AESA, or through the Citizen Folder.

In both cases, you must access with the electronic certificate of the natural or legal person to whom the notification has been addressed and look under notifications made.

After the assessment of the corrective action plan proposal (CAPP), we evaluate these actions, implementation dates and responsible parties and issue a corrective action plan assessment report (CAPPAR) in which actions, dates and/or responsible parties are accepted, modified or added.

The inspected party may appeal against each of these proposals from AESA, to modify the action, responsible party or implementation date.