Why does a notification not appear after receiving an e-mail notification?

After receiving an email with the notice of a notification, to accept or reject it, you must access AESA's Notice to Appear, make sure when accessing that the electronic certificate corresponds to that of the recipient of the notification.

If you do not see it in the section "Notifications Pending" it is possible that the notification has been made to several recipients at the same time or that it has expired. In these cases try first to look for the notification in the section "Notifications made". Apply the appropriate filters and remember to press the "Search" button.

If the notification still does not appear, please inform us of this situation through the AESA contact form, select in the deplagable an appropriate subject (for ground handling inspections, ground handling authorisations or responsible fuel declarations the subject will be "Handling related issues"), it is very important that you indicate in your query the file number associated with the notification, you can find it in the subject of the message received, or as part of the "File title".