Contact us

Submit your question


Please submit you questions related to technical issues under the competence of AESA through the contact form.

Contact data needs to be filled in so that an answer can be provided.

If you need more information do not hesitate to contact us by email, phone or in person.

  • phoneMain contact: (+34) 91 396 80 00
  • telefonoUAS(Drones) (+34) 91 396 84 50 (9:00-13:00 L-V)
  • telefonoPassenger rights: (+34) 91 396 82 10 (8:30-14:30 L-V)
  • phoneAESA’s Phone Book
  • addressPaseo de la Castellana nº 112, 28046 (Madrid, España).
 
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This channel is not for the exercise of people’s rights (access, rectification, cancellation, opposition or limitation). You will only be asked about your rights under the General Data Protection Regulation (GDPR), of personal data processed by AESA. For the exercise of personal rights refer to the provisions of the "Privacy Policy and Legal Notice"

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The State Aviation Safety Agency (hereinafter AESA), as an entity Responsible for the Processing of your personal data in compliance with Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data (General Data Protection Regulation), informs you that your consent is explicitly necessary to process your personal data obtained from the “Web Contact Form”, for the treatment “Contact us”, therefore:

This processing of personal data which is included in the AESA Personal Data Register.

The legitimacy of the treatment is based on the explicit consent of the user. The citizen is informed that not providing or withdrawing consent may result in the impossibility of processing the data given and therefore not being able of answering queries.

The personal information for which you have provided consent will be kept as long as it is necessary, or the right of cancellation or deletion is not exercised.

The information may be transferred to third parties to collaborate in the management of personal data, only for the purpose described above.

The category of personal data that is processed are only Identification Data (name, organization and email).

In accordance with the provisions of the aforementioned Law on Data Protection and Guarantees of Digital Rights and the aforementioned General Data Protection Regulation, you can exercise your rights of Access, Rectification, Deletion, Portability of your data, the Limitation or Opposition to this treatment before the Data Protection Officer, by using this contact form with the subject “Queries to Data Protection Officer”
For more information on the processing of personal data, click on the following link:

Data processing Registry

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