What does a Person with Reduced Mobility (PRM) mean?

    The person with reduced mobility (PRM) is the one whose mobility is limited for the purposes of using a means of transportation due to any physical (sensory or  movement, permanent or temporary) or mental disability, due to age or to any other cause requiring special attention and adaptation to his/her needs of the services that are available to all passengers.

    In general, PRM is considered to be a passenger who needs help from another person to get to the exit of the aircraft as quickly as possible in the event of an emergency evacuation. This also includes passengers who have serious difficulties receiving or understanding emergency instructions.

    Airlines use internationally recognized codes to identify the level of assistance they need to provide to an PRM person in each case. These codes are as follows:

    WCHR: Passengers who need assistance during the movement between the aircraft and the terminal, but they are self-sufficient to board the aircraft and to move inside it.

    WCHS: Passengers who need assistance between the aircraft and the terminal and to board the aircraft but been self-sufficient inside it.

    WCHC: Passengers without any mobility and not self-sufficient. They should be accompanied to their seats and need full personal assistance. If the flight is longer than three hours, an accompanying person is required.

    DEAF: Hearing impaired passengers.

    BLND: Visual impaired passengers

    DEAF/BLND: Deaf-Blind passengers.

    STCR: Passengers on a stretcher.

    DPNA: Passengers with mental disabilities.

    WCHP: Passengers who need assistance to get to their seats and who can move inside the aircraft with the help of a wheelchair; been self-sufficient in their personal care

    MAAS: Passengers who need assistance and are not included in any of the above categories.



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