- What are the events that must be reported in the field of groundhandling?
The criteria on mandatory reporting can be found in the Annex to the II Minutes of the occurrence reporting working group (https://www.seguridadaerea.gob.es/es/ambitos/aeropuertos/handling/seguridad-operacional/grupos-de-trabajo)
- When is it necessary to have this authorisation?
It is necessary to have this authorisation before providing any of the services listed in the Annex to Royal Decree 1161/1999 to a user of an airport of general interest.
It is possible to consult the airports at which the Royal Decree applies and the categories of service in the model application for authorisation.
This authorisation is not required at airports that are not of general interest, nor to provide services to companies or individuals who are not users (any natural or legal person carrying passengers, mail or cargo by air to or from that airport).
- When to express dissatisfaction with the findings detected during the inspection?
The first inspection report showing possible non-compliances is referred to as the “diligence of inspection actions”, it is at this point that those deficiencies with which you do not agree can be claimed.
It is important to stress that at this stage (DAI) the inspected person is not required to be remedied, so it is not necessary to indicate possible corrections at this stage.
- When does the inspection procedure end?
After receiving the possible allegations in the response phase to the diligence of inspection actions (RDAI), we evaluated them from AESA and issued a report concluding the inspection procedure.
- When to indicate the corrective actions in place?
Upon receipt of the inspection report, the proposal for a corrective action plan begins.
It is at this stage that corrections should be proposed for non-compliances in the proposed corrective action plan (PPAC).
With regard to comments, no action is required.
- When does the inspection start?
First, we will contact the usual interlocutors of the inspected organisation to ask for some prior information necessary for the start of the inspection. With this first contact we also inform you of the planned date of inspection and the scope of the inspection.
Subsequently, when the notification of initiation of inspection proceedings (CIAI) is notified, it is when the inspection is formally initiated.
- How long does it take to get an authorisation?
The maximum time limit for deciding (granting or refusing) an application for authorisation is 6 months from the date of entry by registration of the application. After this period without a decision by EASA on the matter, the authorisation may be considered granted.
The deadline for replying to each request or correction of application is 10 working days from the date of entry by registration, which can be answered within this period with the decision itself (grant or refusal), or a request to rectify the application if the analysis of the documentation determines that further information is necessary.
In the latter case, a period of 10 working days is granted to provide new documentation.
After the expiry of that period, the person concerned may be deemed to have left the application by decision.
- Where can notifications or communications be accepted or rejected?
After receiving an e-mail with a notice of availability of a new notification at headquarters, you must access the AESA website, Notification by Appearance (https://sede.seguridadaerea.gob.es/comparece), alternatively you can access the Citizen Folder (https://sede.administracion.gob.es/carpeta).
In both cases, access must be made with the electronic certificate of the natural or legal person to whom the notification was addressed.
- Where is the application and documentation submitted?
We recommend submitting the application through the Electronic Headquarters of AESA through the telematic procedure “AUTORISATION PRESTATION OF SERVICE ASSISTENCE IN TIERRA”, since in this way the procedure is more agile.
You can access from this link by clicking on “New Request” or “Online Procedure”.
Additionally, it can be submitted through the Common Electronic Register indicating as the recipient body “State Agency for Aviation Safety”, in both cases a valid digital identification system (electronic certificate or access via Cl@ve)is necessary. However, you must consider that by this method the information arrives with a delay of one or two days.
Natural persons wishing to apply for an authorisation for themselves may, if they so wish, submit the application in a face-to-face register of the administration.
Under no circumstances may the application or the required documentation be submitted by e-mail.
- What is an inspection of the activity at the airport?
The scope of an inspection at the airport is that of the operation on the airport platform and the application of the organisation’s manuals at that airport according to its activity.
Sometimes airport inspection is limited to ramp operation and application of the operator’s operating manuals.
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