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It is not clear to me when a mark is provisional and when it becomes a final mark

When the objections (observations made) may lead to a change in the exam mark (PASS/FAIL), the mark will appear as provisional (PROV.).

Please note that according to European regulations, challenges (remarks made in the exam) will be eliminated from the exam if they are found to be wrong.

For example, in a 100-question test: 

I have forgotten my password to access the Application

All applicants will receive via email a login and a password to access as a user of the application.

  • If you have forgotten your password, you should click on "Forgot your password" in the Start Menu. You will automatically receive your password in the email account you have been assigned.
  • If you do not receive the email with your password, you should contact the Examinations Department - Sede Madrid, Avda. de la Hispanidad nº 12- 28042 Madrid.