Procedure to complain to EASA for cancellations, delays, denials of boarding and PMR in air transport for flights after 02/06/2023 included (alternative dispute resolution)
Directory of airline customer services
Information developed from the websites of the companies. However, you may at any time modify your site or web address.
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COMPANY
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TERMS AND CONDITIONS
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POSTAL ADDRESS
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TLF./FAX CONTACT
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CUSTOMER SERVICE
(@WEB) |
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AEGEAN AIRLINES
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Customer Relations.
Viltanioti 31. 145 64, Kifisiá, Athens |
Fax: + 30 210 6261941
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AER LINGUS
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Customer Relations.
Aer Lingus Limited, Head Office Building, Dublin Airport, Ireland |
Fax: + 353-1-8863832
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ARGENTINIAN AEROLINEAS
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Customer service.
C/Princess, 12. 28008 MADRID |
Telf..: 900 955 747
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AEROMEXICO
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Customer service.
Cedaceros, 10th floor right. 28014 MADRID |
Telf.: 900 995 282
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AIR CANADA
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Customer Relations.
11 Bis Rue Scribe Paris 75009. FRANCE |
Fax: + 33 1 44 50 20 04
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AIR CHINA
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Customer service.
C/Princess, 31, Pl. 6. Door 8. 28008 MADRID |
Fax: + 86-10-59036666
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AIR EUROPA
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Customer Relations Area.
Customer relations. PO Box 132. 07620 Llucmajor (Balearic Islands) |
Fax: + 34-971 178 439
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AIR FRANCE
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Customer Care Centre
TSA 21235 75564 Paris Cedex 12 FRANCE |
Telf..: 91 375 33 35
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AIR NOSTRUM
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Customer service.
Uh, Avda. Comarques del País Valencià, 2. 46930 Quart de Poblet, Valencia |
Fax: +34-96-196.06.29
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AIR BERLIN
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Customer Support
Post Office 50054, 07009 PALMA DE MALLORCA |
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ALITALIA
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Customer relations of Alitalia Apdo
. 8279 28080 Madrid |
Fax: 902 889 896
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AMERICAN AIRLINES
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Customer Relations
American Airlines 4000 Sky Harbor Blvd Phoenix, AZ 85034 |
Fax: 480-693-2300
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AVIANCA
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Customer service.
C/Castello No. 23 4o Ida. 28001 MADRID |
Tel.: 34 902 026655
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BINTER CANARY ISLANDS
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BinterMore.
C/Ambar Canyon s/n, Motorway GC-1 Km. 11.6,Urb. IND. Salinetas 35219, Telde — Gran Canaria |
Fax: + 34-902.87.57.97
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BRITISH AIRWAYS
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British Airways Plc.
Customer Relations PO Box 286118 28361 Bremen Germany |
Fax: + 49 421 5575 747
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BRUSSELS AIRLINES
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Customer Relations
b.house — Brussels Airport building 26 box 1a.4 — Ringbaan B-1831 Diegem — BELGIUM |
Fax: + 32 2 753 49 31
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CUBA OF AVIACION
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Customer Service.
C/Princess, 25. Hexagon Building. 1st. 28008 Madrid- SPAIN |
Tel.: + 34 91758 9750
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DELTA AIRLINES
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Customer service center.
TSA 21235. 75564 PARIS Cedex 12. FRANCE |
Tel.: + 34 902 810 872
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EASYJET
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Customer Service
Hangar 89 London Luton Airport Luton Bedfordshire LU2 9PF |
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EMIRATES AIRLINES
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Customer service.
Paseo de la Castellana 53, 1st floor 28046 Madrid — SPAIN |
Tel.: + 34 912757792
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ETIHAD AIRWAYS
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Customer service.
Paseo de la Castellana, 95 Floor 18, 28046 Madrid — SPAIN |
Tel.: + 34 910507271
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FINNAIR
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Tel.: + 34 901888126
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IBERIA
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Customer Service.
C/Martinez Villergas 49 floor 6th 28027 Madrid — SPAIN |
Telf: + 34 900 111 500
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IBERIA EXPRESS
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Customer Service.
PO Box 36315 28080 MADRID — SPAIN |
Telf..: 900 424 424
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KLM
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Customer Care Centre
TSA 21235 75564 Paris Cedex 12 FRANCE |
Tel.: + 34 91 375 45 46
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LAN AIRLINES
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Customer Service
Captain Haya 1, PISO 7, 28020, MADRID -SPAIN |
Tel.: 902 112 424
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LOT
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Tel.: + 34 901 116 713
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LUFTHANSA
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Customer relations 60492
Frankfurt PO Box 710234 — GERMANY |
Fax: + 34-902 883 882
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NAYSA
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Customer Service.
C/Cañón del Ámbar, s/n Autovía Gran Canaria 1, Las Palmas-Sur, Km. 11.600, left margin Urbanización Industrial Salinetas 35212 — Telde. Las Palmas Gran Canaria. |
Fax: 928 305 110
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PRIVILEGE STYLE, S.A.
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Customer Service Department
Complex Mirall Balear Camino Son Fangos 100, Block A, 3 rd floor, office 7 07007 — Palma de Mallorca |
Fax: 971.40.88.04
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WAMOS AIR
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Customer Service.
C/Mahonia No 2 — P.C. 28043 — MADRID |
Tel.: + 34 912181539
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QATAR AIRWAYS
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Customer service.
C/Orense 4-5° left. 28020 Madrid — SPAIN |
Fax: + 34 91 542 21 69
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RYANAIR
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Customer Service Department.
PO Box 11451. Swords. Co Dublin — IRELAND |
Tel.: 902 051292
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UNITED AIRLINES
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Customer Service United Airlines, Inc.
900 Grand Plaza Drive NHCCR Houston, TX 77067-4323 |
Tel.: 901-010-096
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US AIRWAYS
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Customer Relations
US Airways 4000 Sky Harbor Blvd Phoenix, AZ 85034 |
Fax: 480-693-2300
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TAP
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Tel.: 901 11 67 18
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TURKISH AIRLINES
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VOLOTEA
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Customer Service.
Travessera de Gracia 56, 4th. 08006, Barcelona - SPAIN |
Fax: + 34 93 222 07 11
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VUELING
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Customer service.
Viladecans Business Park, Edif. Brasil Carrer de Catalunya, 83 08840, Viladecans (Barcelona) - SPAIN |
Fax: + 34-93.378.78.79
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